REFUND & RETURN POLICY

We aim to deliver high-quality products. Please review this policy carefully before placing an order.

Fresh Microgreens & Perishable Products

Due to the perishable nature of fresh produce:

No returns or refunds are accepted once delivered unless:

• The product is damaged
• The wrong item was delivered

Customers must notify us within 24 hours of delivery with supporting photos or videos.

Freeze-Dried Powders & Packaged Products

Returns or replacements may be accepted only if:

• The package is damaged on arrival
• Manufacturing defect
• Wrong product delivered

Requests must be raised within 48 hours of delivery.

Products must be:

• Unopened
• Unused
• In original packaging

Refund Processing

• Approved refunds will be credited to the original payment method.
• Processing time: 5–10 working days.
• Shipping charges are non-refundable unless the error occurred from our side.

Order Cancellation

• Orders can be cancelled only before dispatch.
• Once shipped, cancellations are not permitted.

Contact for Refunds & Returns